How To Strike a Balance with A Fraud Operations Scorecard
Striking a balance between fraud prevention and customer impact is the hardest part of every fraud managers job. The focus shifts so much it’s like riding a see-saw, and so often organizations fail to strike the optimal balance between impact on fraud and impact on the customer. One day your executives tell you to turn […]
A Wave of Jailed Inmate Unemployment Fraud Hits
They are calling it a fraud at an unprecedented level. Inmates are applying for and then collecting Pandemic Unemployment Assistance (PUA) while sitting in their jail cells. PUA is a part of the CARES Act, and is a federal program designed to provide assistance to those unemployed due to the coronavirus pandemic. Federal and state […]