Is LifeLock Really Worth the Price You Pay For It?
Is LifeLock Really Worth It? This is one of the questions I am most frequently asked by people when I tell them I am in Fraud Management. So, if you don’t want to read any further. Here is my short answer – Yes! But, not absolutely always. The real answer is, it depends. If you […]
5 Reasons Fraud is Worse Now Than Any Point in History
Fraud is an epidemic. It is a scourge of the information age. It is a cancer that spreads and then spreads more rapidly as it grows. I took a long hard look at fraud trends across the world, and I determined it isn’t very good. In fact it’s bad and only projected to get worse. Everyone, everywhere […]
Spoofing A Phone Number is So Easy for Fraudsters.
Matching ANI number (when the customer’s phone number they called in from matched the phone number they listed on their account) used to be the Holy Grail of customer authentication for banks. In retrospect that may sound a little naive but I mean if you called in from the same phone number that you opened […]
Wire Fraud is a $30 to $50 Billion Annual Fraud Problem
There isn’t a day that goes by that I don’t hear about wire fraud. Wire Fraud is the latest fraud trend that is impacting banks from across the world. But not only is it impacting banks, but small businesses and consumers as well. Wire Fraud is an epidemic that is reaching historic levels here in the […]
Fighting Fraud with Frank Was Not a Dumb Name
About 10 years ago, I started a blog and called it Fighting Fraud with Frank. I didn’t come up with that name. Someone else did-Colleen Edwards. Colleen is a smart accomplished marketer. She even has her own company that has helped some of the biggest brands in the world – PowerMark. but I thought that is […]
I Was Almost Scammed by the IRS
It happens millions of times a year. And it happened to me. While working, I started to rapidly receive calls from many different area codes. I was puzzled so I answered the phone. I decided to record the conversation because it was so interesting. As it turns out, this scam occurs to hundreds of thousands […]
Jaime Dimon is Ringing The Warning Bell on Auto Lending
For two years, I have been watching Auto Lending go through one of biggest growth spurts in history. And it certainly looks like it is peaking. This last quarter outstanding Auto Loans increased to over 1 Trillion and marked one of the best quarters in history. Everything is good right? Not quite. And definitely […]